# action.ai > AI-optimized mirror of action.ai containing 25 pages totalling 18,554 words of clean markdown content, structured data, and semantic HTML. Original source: https://action.ai/. Last updated: 2026-06-15T07:40:56.880Z. Each page is available as HTML (with JSON-LD structured data) and Markdown (text-only, ideal for LLMs and RAG). ## Homepage - [Extraordinary, human-like customer service automation](/content/site-root.html): Extraordinary, human-like Voice and Text Assistants for Customer Service. Automate 90% of customer services in financial services and healthcare. (1,033 words) ## Articles & Blog Posts - [ok-google-whats-the-future-of-smart-speaker-applications.html](/content/ok-google-whats-the-future-of-smart-speaker-applications.html) (1 words) - [a-commentary-on-ai-generated-art/index.html](/content/a-commentary-on-ai-generated-art/index.html) (1 words) - [why-banks-need-next-generation-conversational-ai/index.html](/content/why-banks-need-next-generation-conversational-ai/index.html) (1 words) - [conversational-ai-and-traditional-banks-competitiveness.html](/content/conversational-ai-and-traditional-banks-competitiveness.html) (1 words) - [how-youll-know-good-conversational-ai-when-you-see-it.html](/content/how-youll-know-good-conversational-ai-when-you-see-it.html) (1 words) - [conversational-ai-in-banking-science-fact-or-science-fiction.html](/content/conversational-ai-in-banking-science-fact-or-science-fiction.html) (1 words) - [Rethinking the banking contact centre with conversational AI](/content/rethinking-the-banking-contact-centre-with-conversational-ai.html): Despite the rise of online and mobile banking, the contact centre is still the go-to destination for banking customers. While digital services have made (1,088 words) - [Conversational banking technology that won’t irritate your customers](/content/conversational-banking-technology-that-wont-irritate-your-customers.html): It is often difficult and frustrating to interact with chatbots via voice when they are not designed well. If you’ve ever tried doing something on your (1,387 words) - [Why conversational AI should be central in your retail bank’s digital transformation practice](/content/why-conversational-ai-should-be-central-to-your-digital-transformation-practice.html): Finally, the next generation of customer service automation is here. Virtual assistants and automated customer conversations are becoming more natural and (1,445 words) - [Natural language is an unruly beast. How we tame her in order to create groundbreaking conversational AI.](/content/what-happens-when-we-speak-a-brief-foray-into-language-and-how-we-artificially-process-it.html): Representing language using logic has been an ambition for nearly a century now. Around a hundred years ago, polymaths like Bertrand Russell were (1,861 words) - [Banking in the metaverse](/content/banking-in-the-metaverse/index.html): Earlier this month, graphics technology giant NVIDIA announced a partnership with Deutsche Bank to promote the use of AI and machine learning technologies (1,291 words) - [The good, the bad, and bank branch closures](/content/the-good-the-bad-and-bank-branch-closures/index.html): For some time now, the number of bank branches in the United States has been on the decline. In fact, with the rate of bank closures doubling every 3 (1,320 words) - [If the likes of Google, Amazon, and Microsoft can’t produce commercial strength conversational interfaces then how can YOU?](/content/if-the-likes-of-google-amazon-and-microsoft-cant-produce-commercial-strength-conversational-interfaces-then-how-can-you.html): There is a simple answer to the question that constitutes the title of this blog. They don’t want to. It is not commercially viable for the likes of (1,222 words) - [How conversational AI prevents bank robberies](/content/how-conversational-ai-prevents-bank-robberies/index.html): Over the last ten years, banks have transformed the way they serve customers. They’ve built mobile apps, improved their websites, and launched chatbots - (961 words) - [Napoleon’s wisdom on automated customer services](/content/napoleons-wisdom-on-automated-customer-services/index.html): Napoleon is credited for saying something along the lines of “if you want a thing done well then do it yourself.” His rule doesn’t apply however when it (1,553 words) - [Upgrading the contact centre with Conversational AI](/content/upgrading-the-contact-centre-with-conversational-ai.html): Contact centre technology is constantly evolving, but the core of the contact centre experience has remained the same for decades. At their heart, contact (1,341 words) - [A commentary on Tesla’s new humanoid robot](/content/a-commentary-on-teslas-new-humanoid-robot/index.html): This blog is one in our series surrounding some of the more general AI topics. These are not directly related to Conversational AI, but make interesting (796 words) - [Ready to supplement your DTMF banking bot with conversational AI?](/content/ready-to-supplement-your-dtmf-banking-bot-with-conversational-ai.html): A significant number of businesses still retain the use of touch-tone (DTMF) push-button dialling, a technology that has been in use by the general public (828 words) - [Contacting your healthcare insurer can damage your health (and theirs)](/content/contacting-your-healthcare-insurer-can-damage-your-health-and-theirs.html): Healthcare insurers play a key role in the wellbeing of millions of people. For those of us lucky enough to have insurance, they’re there - on hand and (1,028 words) - [How we help SMEs put the ‘flow’ back into cash flow with an accounting assistant](/content/accounting-in-the-time-of-covid-how-we-help-smes-put-the-flow-back-into-cash-flow-with-assisted-accounting.html): Over 80% of businesses fail because of cash flow problems. The vast majority of these failing businesses are micro, small, and medium-sized enterprises (1,086 words) - [Why Conversational AI Should Be Central to Your Digital Transformation Practice](/content/post-sitemap-xml.html) (102 words) - [page-sitemap-xml.html](/content/page-sitemap-xml.html) (189 words) - [The Most Advanced Conversational AI Technology Built for Scale](/content/cpt_services-sitemap-xml.html) (11 words) - [sitemap_index-xml.html](/content/sitemap_index-xml.html) (6 words) ## Resources - [Full Page Index](/index.html): Browse all cached pages with rich metadata - [About This Cache](/content/about.html): Methodology, technical details, and usage guidelines - [XML Sitemap](/sitemap.xml): Machine-readable sitemap for crawler discovery - [Robots.txt](/robots.txt): Crawler directives